Services

Our service is independent, confidential and free at the point of use.

We support people with various needs including:

  • Physical and sensory disabilities
  • Learning Disabilities
  • Mental Health
  • Those who lack capacity
  • Carers
  • Autism
  • Dementia
  • Deaf people
  • Older people
  • Young people
  • Those from Black, Ethnic Minority backgrounds

We are commissioned by Devon County Council and Torbay and South Devon NHS Foundation Trust to provide the following services across Devon and Torbay:

  • General and Health Complaints Advocacy - Devon only
  • Care Act Advocacy
  • Independent Mental Health Advocacy
  • Independent Mental Capacity Advocacy

To find out about advocacy services in Plymouth please contact Tel: 0300 343 5719 or Email: Plymouth@seap.org.uk.

Our Advocates work with the person to:

  • Speak up for themselves
  • Express their views regarding care and treatment
  • Secure and safeguard their rights
  • Empower people
  • Help them to access health and social care services
  • Explore choices and options available to the person

Advocacy is not:

  • Befriending
  • Mediation or counselling
  • Making decisions on someone else's behalf
  • Persuading someone to agree with others

Individuals

Do you feel that you are not being heard? Or decisions are being made about you without your involvement?

At the Devon Advocacy Consortium we can support you to have your voice heard. We will work in partnership with you, under your instruction (unless otherwise unable to), to help ensure that your feelings and views are communicated to others.

We can support with health and social care issues, including helping you to make a health complaint.

If you live in Devon County Council area you can refer yourself to the service. If you live in Torbay you may need to speak to your care manager or social worker about getting support from an Advocate. Family members can also make a referral on your behalf.

If you want to find out more about advocacy or how we can help you please give us a call to discuss. To make a referral please click here.

View referral forms

Professionals

Are you working with someone who is having difficulty having their voice heard and expressing their views? Are you concerned that they do not understand the health or social care process they are going through?

Advocacy support is available to people across Devon and Torbay to help secure people’s rights, represent their views, explore their options and choices and access information and services.

We accept referrals from professional groups including health and social care professionals, voluntary organisations and support services.  

There are certain circumstances in which the local authority or NHS have a duty to instruct an Advocate, specifically relating to the Mental Capacity Act (2005) and the Care Act (2014). To make a referral please click here.

View referral forms